Terms & Conditions
Last updated: August 1, 2026
These Terms & Conditions apply to appointments booked with Blanche Nail Boutique through the website, by phone, or directly with the salon.
By confirming an appointment, the client acknowledges that they have reviewed and agreed to these Terms & Conditions, the Appointments & Cancellations Policy, and the Privacy Policy.
1. Booking Eligibility
Clients must be at least 18 years old to independently submit an online booking.
Clients under 18 should contact Blanche Nail Boutique before booking so the salon can determine whether the requested service can be provided.
A parent or guardian is not automatically required under this salon policy. Blanche Nail Boutique may nevertheless decline, modify, or postpone a service when necessary for safety, legal, or operational reasons.
2. Accurate Booking Information
Clients must provide accurate and current booking information, including their full name and phone number.
Email is optional unless it is required for a communication specifically requested by the client.
Clients are responsible for reviewing the selected:
- Appointment date and time
- Services
- Staff preferences
- Guest information
- Group Booking details
- Displayed service prices
Availability is checked again when the booking is confirmed. A time displayed earlier in the booking process may become unavailable before final confirmation.
A booking is complete only after the website displays a successful booking confirmation.
3. Staff Selection
When a client selects “Any Available Staff,” Blanche Nail Boutique may assign any qualified and available Staff member.
When a specific Staff member is selected, the salon will make reasonable efforts to preserve that selection. A Staff member or appointment time is not guaranteed until the booking has been successfully confirmed.
Operational, scheduling, or safety circumstances may require Blanche Nail Boutique to change the assigned Staff member or contact the client to reschedule.
4. Health and Safety
The standard online booking form does not require clients to submit medical or health information.
Clients should inform the salon before the service of any allergy, sensitivity, injury, infection, medication, pregnancy, skin or nail condition, or other circumstance they believe may affect the safety or suitability of the requested service.
Blanche Nail Boutique may decline, modify, postpone, or stop a service when the salon reasonably believes that continuing may be unsafe, unsuitable, or outside the Staff member’s qualifications.
5. Payment
All payments are made at the salon.
The website does not currently process online payments or card payments.
Clients should review the booked services and displayed prices before confirming an appointment.
Additional services requested at the salon may result in additional charges.
6. Appointments, Cancellations, and Late Arrivals
Appointments are recommended. Walk-ins are welcome based on Staff and service availability.
Blanche Nail Boutique does not currently charge cancellation or no-show fees.
Clients are asked to provide as much notice as possible when cancelling or rescheduling an appointment.
Clients arriving more than 10 minutes late may have their service shortened or may need to reschedule, depending on the remaining appointment time, service duration, and Staff availability.
The complete Appointments & Cancellations Policy is displayed as part of the booking process.
7. Refunds and Service Concerns
Completed services are generally non-refundable.
Clients who have a concern about a completed service should contact Blanche Nail Boutique within 7 days so the salon can review the circumstances.
Contacting the salon within 7 days does not automatically guarantee a refund, complimentary service, correction, or other remedy. Each concern will be reviewed individually.
Nothing in these Terms & Conditions limits any consumer right that cannot lawfully be excluded.
8. Group Bookings
The Primary Booker is responsible for reviewing the services, Guests, appointment times, and Staff selections included in a Group Booking.
A timing change, late arrival, cancellation, or service change involving one Guest may affect the timing or availability of other Guests’ services.
Each service remains subject to Staff availability and final booking confirmation.
9. Salon’s Right to Refuse or Stop Service
Blanche Nail Boutique may refuse, modify, postpone, or discontinue a service when reasonably necessary because of:
- Health or safety concerns
- Inappropriate, abusive, threatening, or disruptive conduct
- Materially inaccurate booking information
- A requested service being outside the Staff member’s qualifications
- Insufficient appointment time
- Operational circumstances
- Legal or regulatory requirements
10. Website and Booking-System Availability
Blanche Nail Boutique does not guarantee uninterrupted access to the website or booking system.
The salon is not responsible for a booking that was not successfully confirmed.
If a booking page, policy page, service, Staff member, or selected time becomes unavailable before confirmation, the client may need to return to an earlier step and make another selection.
11. Changes to These Terms
Blanche Nail Boutique may update these Terms & Conditions when its services, booking process, operations, or legal obligations change.
The version displayed during booking applies to that booking.
12. Contact
Blanche Nail Boutique
Brooks Plaza, Unit 103
620 Brookline Drive
Bedford, NS B4B 2P7
Phone: 902-488-2488
Email: blanchenailboutique@gmail.com